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Course Name: |
Basic Selling Skills |
Duration: |
1-day |
Overview: |
This course helps participants to learn the core skills and techniques which will enable them to identify and meet customer needs and expectations. Participants will also have the opportunity to practise the skills learnt. |
What participants will gain: |
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An understanding of how to establish/clarify personal targets and focus
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A success-driven, proven sales methodology to structure their approach
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Better rapport and the ability to create the right first impression
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The skills and behaviours to ask high quality questions and listen attentively to effectively uncover customer needs
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The ability to present sell in benefits, rather than simply present features
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Practical tools to overcome objections and close sales effectively
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Practise through sales simulations
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Suitable for: |
A foundational course for those people who are new to sales or have some experience but no previous training. |
Delivery options: |
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Customisation options: |
Course content can be tailored to meet the needs of the organisation. |
