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Conflict Resolution Training

Conflict resolution training, Manchester, Cheshire, LancashireConflict in the workplace can present in many forms. With increasing demands being made on employees potentially stressful situations can become more frequent. Conflict resolution training provides participants with the skills to identify potentially aggressive or difficult behaviour and learn to manage it to enable a positive rather than negative influence on your workplace.

Course Name:
Conflict resolution training
Duration:
1-day
Overview:
Conflict resolution training helps participants to develop the skills and behaviours that will enable them to deal confidently and effectively with conflict and other forms of challenging behaviour they may face within their role.
What participants will gain:
  • Greater awareness of factors influencing challenging behaviour and the impact of filters and perceptions
  • The interpersonal skills and behaviours that will enable them to deal professionally and effectively with challenging behaviour; assertive communication, empathic listening and targeted questioning
  • Greater confidence in diffusing tension and difficult situations
Suitable for:
Anyone who wants to deal more confidently and assertively with others and handle different types of challenging behaviour positively and professionally.
Delivery options:
  • Full day or 2 x ½ day sessions
  • Classroom-based training course
  • One-to-one coaching
Customisation options:

Course content can be tailored to meet the needs of the organisation.

 

    

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Adalta offer a broad range of accredited and non-accredited development courses, from standalone courses to modular management development programmes. We are currently running conflict resolution training courses in Manchester, Cheshire, Lancashire and across the West Midlands. We are also running an assertiveness skills course , negotiation skills training courses and communication skills training courses.

 

Adalta Development Ltd provide Conflict Resolution Training Courses across the North West UK, including Bolton, Manchester, Leeds, Liverpool, Cheshire and Lancashire.

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