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Five Coaching Skills to Boost Employee Performance

The complex and constantly changing world of work is fast paced and high pressured, and places increasingly tough demands on employees within organisations. A particularly powerful tool in the modern workplace is coaching. This has proven to be a highly effective way of developing individual and organisational performance by unlocking talent and capability.  The focus […]

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Blending Your Management Course

Today’s global workforce makes it more important than ever for organisations to have flexible means of accessing meaningful management courses. As the modern workforce becomes increasingly global and mobile, a question for HR and training professionals is: How do you deliver value driven training to remote management teams who may be working from different locations, […]

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The Project Management Triangle

Cost. Quality. Time. In an ideal world, projects would come in on budget and would be completed on time to a high standard. However, this ideal is often unrealistic, and from time to time, we are forced to compromise on one or more of these 3 elements depending on which are the project imperatives. A […]

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8 Skills Your Junior Management Staff Need to Master

Without junior managers, your business would be much more difficult to run. Junior managers make your ideas come to life, and they are vital to the smooth operation of your company. As such, they need to have a set of essential skills to enable them to do their job well. So, what are the skills […]

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Making the 20% Off-the- Job Learning Rule Work for the Business

A significant part of the new trailblazer Apprenticeships and probably the most talked about ‘funding rule’ is the 20% ‘off-the-job learning’ requirement. This is defined as learning which is undertaken outside of the normal day-to-day working environment and leads towards the achievement of an Apprenticeship. This can include training that is delivered at the Apprentice’s […]

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Getting your Head around EPA

     National Apprenticeship Week is Here…  The buzz about trailblazer apprenticeships is everywhere currently and it has never been such an exciting time for people to progress their management and leadership careers within the UK. More than 2,600 employers are involved in designing the new apprenticeships standards with 270 apprenticeship standards being published so […]

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Getting Line Managers ready for the new Apprenticeships

Line managers wear many hats from that of a mentor and coach to councillor and colleague. What this requires is a multitude of skills and techniques. They play a critical role in engaging, motivating and inspiring staff. With the new Trailblazer Apprenticeships firmly on the 2017 radar, their ability to guide and support Apprentice’s development will be […]

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ADALTA BECOMES ONE OF THE FIRST GOVERNMENT APPROVED END POINT ASSESSMENT ORGANISATIONS FOR NEW TRAILBLAZER APPRENTICESHIPS

Adalta Development Ltd. has been officially approved by the Skills Funding Agency (SFA) to assess the new Trailblazer Apprenticeship Standards from April 2017. Apprenticeships benefit employers and individuals, and by boosting the skills of the workforce they help to improve economic productivity. The government’s apprenticeship reforms which come into play from April 2017 will support an increase in […]

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The New Age of Apprenticeships – Where to Start?

The levy is around the corner, government updates are flying in, new trailblazer apprenticeship standards are being launched daily and the challenge for many HR and training professionals is knowing where to start. Following many conversations with clients to help them digest the new age of trailblazer apprenticeships, we thought it would be useful to share […]

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5 reasons why you should become a Chartered Manager

Chartered Manager is the Gold standard in professional management accreditation in the UK Chartered Managers are recognised and valued by their employers Chartered managers are looked up to, across all sectors Adding CMgr post-nominals will make you stand out in today’s competitive job market 83% say they are better managers as a result of becoming […]

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Five Ways to Boost Employee Performance through Coaching

The world of work is complex and constantly changing. Fast paced and high pressured, it places increasingly tough demands on employees throughout organisations. Coaching is a particularly powerful tool in the modern workplace – one that has proven to be a highly effective way of developing individual and organisational performance by unlocking talent and capability.  […]

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Qualifications for the Busy Manager

We come across many accidental managers who want to progress and get ahead but just don’t have the time to attend either evening classes or take full days out of their schedule.  We’ve also noticed a big shift in how individuals want to access qualifications. Today, people want to start when they are ready and […]

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House of Commons Launch of Leadership & Management Apprenticeships

The Landscape is Changing You may have read our Apprenticeships blog last month [‘The New Age of Management Apprenticeships‘]. Earlier this month we attended the launch of the new Leadership and Management Apprenticeship Standards at the House of Commons. Well it’s official – the landscape HAS changed and we’re excited about the future of Management Apprenticeships. The UK’s productivity […]

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Management Training – What’s your Blend?

Today’s global workforce makes it more important than ever for organisations to have flexible means of accessing meaningful management training programmes. As today’s workforce becomes more global and mobile, a question for HR and training professionals is, how do you deliver value driven training to a remote management teams who may be working from different […]

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Fast-track to Chartered Manager Status – it’s never been easier.

Put yourself in the Premier League   Whilst ‘chartered’ status is de rigueur in accountancy and surveying, chartered manager is the highest status that can be achieved in the management profession. Awarded only by the Chartered Management Institute (CMI), there is a real opportunity to enhance your CV and for companies to step up the […]

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The New Age of Management Apprenticeships

At a time when management performance has been identified as the biggest factor in boosting productivity, there is an urgent need for UK employers to raise their game when it comes to management and leadership. The Government are tackling this head on by creating leadership and management apprenticeship standards and are incentivising employers by offering […]

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Coaching = Engagement = Results

Our economy is growing at the fastest pace since the recession, yet organisations still face uncertainty and this has a more profound effect on employees than many business leaders realise. When we ask organisations for their wish list in terms of what they would most like to be different, employee engagement in all its forms […]

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Get ahead. Get feedback. *FREE TOOL*

‘We all need people who will give us feedback, that’s how we improve’ (Bill Gates) ‘Feedback is a free education to excellence. Seek it with sincerity, receive it with grace.’ (Anne Marie Houghtailing) The work place and the way we work together are changing greatly. More than ever the capacity to create clear, open communications […]

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Just say no!

Managers are increasingly expected to achieve more with less. This requires the ability to make on the spot decisions in a way that values their time and supports the achievement of their objectives. When faced with conflicting demands daily, effective managers cannot say yes to everyone, they must think strategically about their priorities. Saying no […]

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Control Freaks make Poor Managers

Why do some managers not trust people to do what they are paid to do? Managers should be working on the business, not in the business. Leading and empowering. Getting the job done my people who want to do it. Showing Authentic Leadership. The irony lies in the simple fact that the ‘control freak’ manager […]

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Revolution Invest in a Strong Management Pipeline

      Congratulations to the latest group of graduates from Revolution Bars Group who have successfully completed their middle management development programme delivered by Adalta.  In completing the programme they have demonstrated not only how the development has impacted them personally, but also how they have been able to make a tangible impact on business results in […]

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The Front Line Delivers the Bottom Line

Too often teams are unclear as to what the top priorities/goals really are, and all too often companies throw money at team building training courses that just don’t tackle the real issues that cause this ‘execution gap’. Here the coaches/players are not on the same page and what you get is running around in all […]

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Performance Management in 2016

In one of our previous blogs we explored how performance improvement can get hampered by arduous, overly complicated or detailed performance management processes. If you can relate to this, or are in any way considering Performance management training courses to ramp up employee productivity and engagement, then this blog is a quick and worthwhile read. […]

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Corporate Babble!

“I wanted to touch base because I feel we need to think outside the box and apply some blue-sky thinking here. Taking a helicopter view of the situation leads me to believe that a fundamental paradigm shift is required. There are some conflicting agenda’s and some joined-up thinking is needed. We need to re-assess and […]

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3 Good Reads to Help you Lead.

  “The more I learn, the more I realise how much I don’t know” (Albert Einstein) When you find a book that stimulates, resonates and inspires, then reading is certainly a pleasure and not a chore. There is something special about reading a great book that not only is a compulsive page turner, but a […]

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Coaching – Are you a manager who does or a manager who doesn’t?

There are managers who coach and managers who don’t. Those in the latter category are not necessarily bad managers, but they really are missing a trick. Coaching has moved on. It isn’t pink and fluffy, it’s solid and tangible. Coaching in business is where the soft stuff really becomes the hard stuff. The Chartered Management […]

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The Procrastination Monster!

“Procrastination is the enemy of Time” The word procrastination comes from the Latin word, ‘Pro’ meaning “in favour of” and ‘Cras’ meaning “tomorrow”. It is defined therefore as “The act or the habit of delaying or putting things off’. A one way ticket to stress, guilt and overwhelm. Allow us if you will to share a […]

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5 Attributes of Great Managers

Attitude is the key to success. Having managers who are strong leaders at every level of the organisation is what helps organisations make the leap from ‘good’ to ‘great’. Leaders should be there for their team, to offer direction, practical knowledge and grounding. But sometimes this can be a chicken and egg situation; after all, […]

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Curiosity may have killed the cat, but it’s good for business!

“I have no special talents. I am only passionately curious.” ~ Albert Einstein Michael Dell cites curiosity as the number one skill needed by business leaders for succeeding in challenging times. [Source: 2015 PwC survey] This got us thinking. Leaders are – consciously or unconsciously – role models. Their behaviour will be replicated throughout the […]

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People don’t leave jobs; they leave managers.

                  Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don’t leave jobs; they leave managers. Worse still, the good ones are always first to go. Common reasons for good people leaving ‘managers’ are: being overworked, […]

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Coaching from the top – the soft stuff is really the hard stuff

“You get the best effort from others not by lighting a fire beneath them but by lighting a fire within them.” (Bob Nelson) In a work environment, coaching is simply a form of organisational intervention that can facilitate organisational and individual change. When day-to-day management practice is based on coaching principles, progress is made. The […]

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Handling Tricky Conversations

Conflict in the workplace can present itself in many forms. With increasing demands being made on employees and managers alike; potentially difficult and uncomfortable situations resulting in the need to handle those tricky conversations can become more frequent. The findings of The Chartered Management Institute’s (CMI) latest survey, ‘Difficult Conversations’, reveal that people find having […]

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Free Training Activity

The Story of Tom Wright Here’s a great quick-fire activity designed (a) to inject much needed energy when people are rapidly losing their will, and/or (b) to illustrate what can happen when people are not focused on listening or when people don’t work together to support one another. You can slot it in to training […]

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Culture Matters

I just read with interest a Harvard Business Review online discussion which challenged readers to define culture in one or two words. Clearly this was a difficult for some, but ploughing through the prose I picked out some interesting takes. ‘Habits’. ‘Internal behaviour’. ‘Traditional norms’. ‘Common practice’. ‘Cultivated behaviour’. ‘Culture’, which Raymond Williams described as […]

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Too busy driving to stop for fuel?

Regardless of the size of the organisation, constant ‘busy-ness’ is still as much of an issue now as it was in the height of the recent recession. People tell us that their work environments are such that family and personal time continue to suffer and the much sought-after work life balance remains as elusive as […]

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Creative Writing vs. Business Writing

Let me share a lesson I learned in my early management career. I was always good writing at school. This prompted me to add ‘excellent written communication skills’ to my CV. One day my manager gave me feedback that my written communication needed improvement; it was too flowery, lacked structure and needed to be more […]

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Shake up your meetings – Free Tool

Same old agenda, same old format, same people speaking (or not speaking)… all getting a bit predictable? Meetings should have no hiding place. Everyone should contribute. If you feel your meeting could benefit from a livener and shake up, here’s a really quick, simple tool that gets people engaged from the outset. How to use […]

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To banter or not to banter – that is the question.

Have you ever wondered whether to laugh at a potentially racist/sexist joke? Does not saying anything against a discriminatory joke mean that you’re complying with the view expressed?  Knowing where to draw the line between acceptable and unacceptable banter isn’t always easy in practice. With legislative changes and controversy surrounding ‘political correctness’, have we have […]

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Processes don’t perform – People do!

It happens to us all at times because we are human. Indoctrinated by processes to the extent that we stop seeing the bleeding obvious. To us the way organisations typically manage performance is a classic example. Process, process process. Ask these questions, fill in this form, assess against that, tick this box, do your appraisal […]

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Real Lessons in Team Development

Everyone is talking about it, and with good reason. Patrick Lencioni’s ‘The 5 Dysfunctions of a Team – A Leadership Fable’ is an outstanding business book. It’s simple and powerful. If you haven’t already done so, we strongly recommend that you read this book. So what’s so good about it? It’s about successful teamwork – nothing […]

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Buy ready-made training tailored to your company’s needs

So here’s the challenge – as a training function/department you are expected to deliver a wide training portfolio to employees within strict budgets and often with reduced resources. In a nutshell, you have to deliver more with less. Good trainers know that developing great training takes time. Training designed on the back of a car […]

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Understanding Qualifications

Following an interesting conversation in the office about the differences between the qualifications available to managers; we realised that there is a lot of vague information out there and thought it would be useful to provide some specifics and answer some common questions asked around qualifications. Why get a qualification? A qualification sets out what […]

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Juggling Project Priorities

In an ideal world, projects would come in on budget (cost), done well (quality) and done quick (time). However, this ideal is often unrealistic. Sometimes we are forced to compromise on one or more of these 3 elements based on which are the project imperatives. The ‘triple constraint’ is a great, simple tool that can help […]

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A Quick Master-Class on Action Learning

Action Learning is based on his premise that: “There can be no learning without action and no action without learning”. It is an effective and efficient method of problem solving, thinking and reflection, which is achieved through working in small, facilitated groups, and then converted into practical action. Not only do participants solve problems, but […]

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Are your Managers Up to Date with the Latest Equality Laws?

Equality and diversity has been the most requested course during the last 6-months as organisations want to ensure that their managers are up to date with current legislation. We are finding that whilst legislation has simplified and become more accessible in recent years, this area is still quite scary for many managers who would welcome […]

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Is your team heading in the same direction?

This is a really quick and powerful energiser to use at the start of a team meeting, focus session etc. This brief activity is called ‘true north’ and helps to highlight the importance of having shared direction. How to run ‘true north’ 1.  Invite participants to stand up and move to a spot where they […]

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Finance for Non-financial Managers

Asking non-financial managers to produce a financial plan is likely to make most managers feel a degree of anxiety. The necessity for commercially savvy managers has become essential for driven organisa-tions and is no longer a bonus but is something organisations are looking for as an essential management skill. Managers can’t ignore finance. But finance […]

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Can you mind-map?

Mind Maps are useful at both work and home. They were devel-oped in the late 1960’s by Tony Buzan as a way of helping students take and make notes for easier recall and learning. So, how do you mind map; where do you start? ‘Making a circle in the centre of your ‘map’ Start in […]

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Strategic Planning for Managers

Strategic planning is essential for managers and organisations in order to decide a direction to follow. Decisions may need to be made in order to allocate resources to pursue this strategy. It is necessary to understand the current position of the organisation first in order to determine the potential course of action and future direction. […]

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Using Appreciative Inquiry

“Appreciative Inquiry” was pioneered by David Cooperrider in the mid 1980’s. This is often used in the context of problem solving and continuous improvement and represents a fantastic and versatile tool to use during team meetings, blue-sky discussions, training sessions etc.” To understand ‘Appreciative Inquiry’ it is useful to look at the meaning of two […]

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Managing Discipline and Grievance Training

Are you responsible for managing any discipline and grievance issues which may arise within your organisation? Do you possess the correct skills and behaviours in order to manage the procedures correctly? Do you have the legal, technical and practical knowledge to achieve the best outcome both for the organisation and individual concerned? It is fundamental […]

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Choose three or five!

This is a fantastic opener or activity to help set the scene for a training session or team meeting. The purpose of the activity is to provide focus for further discussion and can either be facilitated individually or in small groups. Simply capture on a flipchart or slide three or five statements that team members […]

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Equality and Diversity Training

Are your managers, supervisors or team leaders fully equipped to understand about the meaning and importance of equality and diversity both in the workplace and within the communities they serve? Do they understand the potential impact of prejudice and discrimination? And equally do they understand their rights both as an employer and as an individual? […]

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Are you working towards the end result all on your own?

John Paul Getty famously said “I’d rather have 1% of the effort of 100 men than 100% of my own effort.” This is only true of course if that 1% of work is worth having! Usually the key for a successful team lies with its leader. It is the leader who ensures the team performs […]

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What does it really mean to listen?

Listening takes concentration and time so as a result it doesn’t come naturally to most people. It is an active process so we need to work hard at it to stop ourselves drifting off, jumping in, finishing people’s sentences and so on. Many people don’t listen, they wait their turn to speak – we tend […]

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Get ahead and open more doors with a management qualification

We are pleased to launch a Certificate in Strategic Management and Leadership open programme that will run from March and September of each year from 2014. This qualification is designed for practicing senior managers who wish to develop the core leadership skills required to effectively operate at a strategic level. Achieving a Level 7 Certificate […]

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Partnerships

Working in partnership is fast becoming recognised as a key leadership pre-requisite. A partnership is an arrangement between two or more groups, organisations or individuals to work together to achieve common aims. Getting the basics right is fundamental in terms of who are you expected to partner with, what does working in partnership practically look […]

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If 99.9% is good enough, then…

2 new-borns will be given the wrong parents daily 64 heart operations will be performed incorrectly this year 250 entries in the Oxford English dictionary will be misspelled 1,000 passengers will fly from Heathrow to the wrong destination – every week 2,791 items of post will be mishandled per hour 4,386 incorrect prescriptions will be […]

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Do you click with your customers?

The reality is customers make quick decisions. They are not loyal and tend to buy on instinct. The first impression created and the first human interaction they experience is crucial. Rapport is one of the most important aspects of unconscious customer interaction. Building rapport is about demonstrating an understanding of the other person’s map of […]

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Are you in touch with your touch-points?

This month we’re focusing on all things customer related. Look out for our other blogs written to help you improve customer relations. Customer focused organisations know how to maximise every customer touch point during the customer’s experience. A touch point is an interaction between a customer and the organisation’s brand and product or service. In […]

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Coaching Skills Training Courses

A recent study has shown that many managers are failing to support their staff with regard to providing coaching, training and mentoring. This results in poor staff performance and the inability to pass on their skills to others leading to reduced staff moral and motivation. It`s not all bad news though, Managers do appear to […]

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Ice-breaker to demonstrate Performance Improvement

This is a fantastic energiser to use when discussing performance management with a team. All you need is two sheets of different coloured paper or card for each person. The purpose of this activity is to enable colleagues/ participants to experience how easy it is to improve performance. Instructions: Issue each person with a sheet […]

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Are you truly a Professional?

We came across the following short quiz which consists of 4 questions and tells you whether you are truly a “professional”. The questions are not difficult! Answer each question before moving on to the next one and test this out on your colleagues and family. Questions How do you put a giraffe into a refrigerator? […]

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Maximise staff potential

A recent study has shown the biggest failing of managers is the lack of coaching staff to help improve their performance. Managers appear to be excelling in technical excellence, commitment to the business and their customers but are not maximising staff potential. Failing to support their staff with regard to providing coaching, training and mentoring […]

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New Level 7 programme starts Oct 2013

Due to recent demand, we are pleased to launch a new Level 7 Diploma in Strategic Management and Leadership Programme. This 18-month programme will commence late October 2013 and will be delivered near Manchester. What is the Investment? The investment is £1995 + VAT. This excludes CMI fees of £224. How will I Achieve the […]

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Powerful tool to tackle negativity quickly

The Circle of Influence as featured in Stephen Covey’s book, The 7 Habits of Highly Effective People is a versatile, flexible tool to use during training sessions, team meetings and briefings with groups of people. This is particularly useful to help address negativity and concerns which can be a drain on productivity and morale. It […]

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Is Innovation being put on the back burner?

We came across an interesting article the other day which challenges whether British business leaders are following their customer’s lead whilst putting innovation on the back burner. The report, The Conference Board CEO Challenge 2013: The UK Challenge, raises fears that UK bosses are being too guided by what customers want today rather than taking […]

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How open minded are you?

How open minded are you? Are you resistant to change? Innovation within the workplace isn`t just about changing something for the sake of it, it  involves examining how we do things and whether we can improve on them. This can relate to any aspect of the business environment from examining the current payroll setup and […]

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Breaking down communication

“The single biggest problem with communication is the illusion that it has taken place.” (George Bernard Shaw) The ability of today’s manager to communicate effectively is crucial to the results they achieve; from communicating with staff to reaching out to customers, communication is a huge factor operationally and culturally. In practical terms, communication helps managers […]

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Networking tips

Networking in and outside of the organisation is becoming an increasingly important managerial skill. In simple terms, networking involves developing and activating relationships to increase business, enhance your knowledge and expand your influence. Below are some invaluable tips to help you effectively network with others: Make a great first impression Smile, make eye contact, have […]

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The Manager’s influence on motivating staff.

Motivation is not something you can expect from your team, it is something you have to nurture and develop. It requires conscious effort and requires you to get to really know your staff; their values, what makes them tick. Some would argue that people are not unmotivated; it’s just that the right motivation triggers have […]

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The power of metaphors when coaching

This short activity uses metaphors for individuals to share how they are feeling right now. It can provide a valuable insight into people’s emotional state and introduces the use of imagery/metaphors as a highly effective coaching tool to elicit emotions/feelings linked to their current situation. Different images are presented on a sheet. The Coach simply […]

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The Value of Management and Leadership qualifications

We came across some interesting research which supports the value of management and leadership qualifications; highlighting the impact within an organisation. The Chartered Management Institute adopted a multi-method approach, combining a quantitative survey of 1,185 managers with a series of employer case studies. The report examines managers’ general perceptions of management qualifications and the impact […]

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The Triple Constraint

The ‘triple constraint’ (sometimes referred to as the Project Management Triangle) is a simple tool that helps us prioritise the key performance factors within the project. In an ideal world, projects would be cheap (cost), done well (quality) and done quick (time). However, this ideal is often unrealistic. Sometimes we are forced to compromise on […]

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Choose your attitude!

“Attitude is like a wrist watch…every watch may show different time than others but everyone thinks that their watch is showing the right time, so if you are reading this and thinking your attitude is the right one, the reality is that there is no right or wrong attitude, it’s just negative and/or positive` Betari’s […]

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Are you emotionally intelligent?

Have you ever had a conversation at work in which you felt: Your anger got the better of you? You couldn’t really express what you wanted to say? The other person wasn’t really ‘there’? Being in a bad mood affected your ability to listen attentively? If you answered ‘yes’ to any of these questions, then […]

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These are the answers, now what are the questions

This icebreaker encourages more thought and discussion to the traditional question and answer approach when facilitating training or indeed when running meetings. All you will need is a flipchart and some markers. Preparation: 1. Create 10 questions based on the course key topics and the answers 2. Option is to split the group into smaller […]

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Just say No!

Easy to say but very difficult to do in practice! Why do people find it so hard to say no? There are lots of reasons from not wanting to be rude to wanting to be liked; with many people struggling to say no to their boss. Those people that struggle saying no may find themselves […]

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Lessons from the animal kingdom

To help people really grasp the difference between the four core communication styles, assertive, aggressive, passive and passive aggressive; a great warm up activity is to relate this to the animal kingdom. Invite colleagues to consider an animal that most closely represents the following and their subsequent behaviours: – I’m OK, You’re OK – I’m […]

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Why feedback is like a Christmas jumper?

A great analogy to use when discussing the process of giving feedback is to relate it to an unwanted present received by a loved one. For me, it has to be my Gran’s famous Christmas jumpers! When I was nine years old, I received a Christmas present from my lovely Gran – it was beautifully […]

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Ten common mistakes for report writing

1.   Typos, poor punctuation and grammatical errors Avoid careless mistakes at all costs. They say, ‘This person can’t write’ or, ‘This person doesn’t care enough to check what they’ve written’. And often they result in a client questioning how much care you will take with their business. Read through everything. Check and then recheck and […]

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Cure for Nervousness

Research shows that people’s most dreaded experience is speaking in public! Managers are increasingly expected to present in meetings and communicate to groups and present themselves to internal and external customers. The misconception is that nerves are bad – they can be good when channelled in the right way. Nervousness occurs as a result of […]

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5 Questions to ask a Training Provider

To ensure that you receive value when working with any training provider, we recommend that you ask the following five questions. These are designed to also help you validate your investment and ensure that the right things are being done to influence the rights results. 1.   How will you align the course content to meet […]

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Why team members need good facilitators

The skill of Facilitation is a highly valuable skill to have. The ability to produce the activity that enables tasks for others easier can be of great benefit to an organisation. Any team members who are looking to lead anything from a project team or work group to managing an entire department would benefit from […]

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Planning ahead makes sense!

Planning ahead makes sense. Both in business and our private lives. The process of strategic planning within an organisation is essential to determine the direction and progress of the company in the future. In order to do this it’s current position, the possibilities for the course of action and the resources available need to be […]

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Why do I have to work with that idiot?

Most of us have said or thought this at some point. You can choose your friends but not your work colleagues. Bad working relations are a real issue in the workplace, having a negative effect on trust, morale, health and well-being, performance and ultimately results. This is surprisingly common and in our experience it happens […]

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Do you have what it takes?

This conversational coaching course enables participants to learn and develop the expertise to apply conversational coaching to a variety of subjects in a number of situations. By acquiring the skills needed to support and develop team members the participant will create an effective and progressive workforce. Conversational Coaching Training Duration: 1-day Overview: This conversational coaching […]

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Do meetings destroy productivity?

Ever attended a meeting and not known the purpose or why you are there and maybe thinking, I have better things to do? You are not on your own! Meetings take up an increasing amount of time for managers; with research stipulating as much as 40%-50%. The reality is that consequently, managers have a lot […]

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Get the right person for the right job the first time!

Are your interviewing and recruitment skills a little rusty? Or do you have no experience with regard to interviewing and recruitment? If this is the case we can help. Our interviewing and recruitment skills training course will take you through each relevant stage from section of candidates through to the confidence and skills to make […]

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Are you a good mentor?

Do you have what it takes to make a good mentor? In order to mentor others effectively and professionally there are certain questions you could ask yourself. Does helping others succeed appeal to you? Are you capable of active listening without interrupting and launching into anecdotes of your own? Are you trustworthy and empathetic? Are […]

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Liven up your Team Meeting

We came across a simple yet powerful energiser to help you liven up your team meetings or training sessions. This activity is really flexible in that it can be used at the start of a meeting or session to help break the ice or it can be used at the end of a meeting or […]

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Switch on to finance!

Let’s face it not everyone gets excited by numbers. Love it or hate it, commercially savvy managers have climbed to the top of the wish list for driven organisations. No longer a ‘nice to have’ skill financial awareness and competence is an essential management talent nowadays. Finance can be fun and we have put together […]

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Winner of Management Book of the Year

Richard Newon has won the Chartered Management Institute (CMI) Management Book of the Year competition for his book: The Management Book: How to Manage Your Team to Deliver Outstanding Results. The book is structured in 36 short sections that you can dip into and read as an individual piece of advice. Focusing on the people […]

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Have you still got what it takes?

Even for those with a wealth of presenting experience, ensuring you get the message across in a precise and clear way to your audience can be daunting and challenging. Our advanced presentation skills training course is ideal for those experienced presenters who need to either refresh their previous knowledge or concentrate on improving existing skills […]

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To delegate or not to delegate

Delegation as a process is relatively simple; so why do so many managers we work with struggle to let go? Do the benefits out-weight the struggle – we certainly think so. Delegation, if well managed, can help supervisors and managers to: Get results through their team Encourage team members to take responsibility for tasks that […]

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Staff appraisals – How effective are you?

In order to assesses an employee’s performance and productivity over a period of time most organisations will conduct a performance appraisal. This is generally a systematic and periodic process to ascertain whether the individual is fulfilling their role within the organisation. Certain criteria and organisational objectives should have been pre-established and agreed by the individual […]

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Basic Management Skills Training – Top of the Agenda

The annual Management Agenda report launched 15th Feb 2013 and turned up some interesting – yet not surprising – findings that suggest managers are lacking in basic management skills. The report concluded that leadership development is the number one strategy organisations are adopting for the future, but the fundamental lesson here is getting the right […]

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Are you getting your point across?

Have you read the book Eats, Shoots & Leaves by Lynne Truss? This is an ideal example of how important the use of grammar and basic punctuation can be while writing and sending emails. Trying to get your point across via a badly written email can take several time consuming attempts. Using the most appropriate […]

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Why don’t managers just say what needs to be said!

It’s easy to say thank you and to say ‘you’ve done a good job’ when things are going well. When things are not going so well, we find that many managers struggle with how to say what they really want to say to staff and end up not saying anything which escalates the problems. We […]

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Could your meetings be more effective?

Time is precious, but can be quickly wasted during a dull unproductive, ineffective meeting. Meetings in some form or another cannot be avoided in the corporate world. In order for them to be productive, engaging and valuable some planning needs to take place in addition to knowing how to behave during them. Our running effective […]

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A practical delegation tool!

As workloads grow and resources reduce, there is an ever increasing need for managers to effectively delegate to others. Effective delegation we find is the one skill that many managers struggle as it becomes hard to ‘let go’. RACI is a quick delegation tool that managers and supervisors can use to delegate tasks to others, […]

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The do’s and dont’s of managing discipline and grievance

Failure to follow the correct procedures when handling discipline and grievance in the workplace can have significant consequences. When resolving internal disputes legal/organisational requirements need to be adhered to enable a professional outcome. Our managing discipline and grievance business training courses is directed at Managers, supervisors or team leaders who are responsible for managing others. […]

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Want to achieve a management qualification 50% faster?

Adalta are now offering fast track coaching for short qualifications all levels from level 2 (team leader) to level 7 (senior management). This study route is ideal for those managers that prefer an intensive, structured approach to achieve a CMI qualification and wish to minimise the time away from the business. Interestingly our fast-track coaching […]

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Empowering employees

“An empowered organisation is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organisational success.” Stephen Covey A good leader will recognise when team members are comfortable with their roles and are ready to assume more responsibility. A good leader empowers staff and […]

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Expectations for 2013

With the economy as it has been over recent times, the role of the manager has never been more challenging. It is always good to come across some research suggesting that things are starting to turn around for the better. The latest in the CMI’s Future Forecast series, expectations for 2013, shows that positivity among […]

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Can you make an elevator pitch?

An ‘elevator pitch’ involves being able to introduce your role/ project/ company etc. quickly, succinctly and in a compelling way. There exist many opportunities in the day to positively influence stakeholders, bosses, clients etc. Those that are not prepared, miss out on such opportunities. A typical scenario involves somebody asking you ‘how are things going?’ […]

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Are you getting the most from your employees?

Managing and reviewing employees’ performance effectively and consistently is an essential part of the manager’s role. Regular contact to manage and review staff is essential to guarantee the optimum level of performance. This Employee management performance course from Adalta provides participants the key skills and tools to ascertain employees capability, establishing goals and expectations and […]

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Level 5 Qualifications in Business Support have now gone live!

We are pleased to now offer the new Chartered Management Institute (CMI) Level 5 qualifications in Business Support via the following study routes: In-house programmes (4 or more learners) Distance learning Fast Track Coaching These qualifications are aimed at Advisers that support the SME Market. The core units within these qualifications are focused on developing […]

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How safe is your job?

Facing job redundancy is a daunting prospect and for some can only be faced by not thinking about it. A little forward planning with a redundancy plan can lessen the effects and reduce the time it takes to move forward and find a replacement. We offer support in the form of our job redundancy workshop. […]

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Quick team prioritisation tool

When working with a group, often a ‘best idea’ needs to be selected and agreed. Depending on who is facilitating this process, this simple concept of agreeing an idea can take in practice too long and in some instances be left open ended. It can be difficult when working in a group, particularly with different […]

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Many hands make light work

“I would rather earn 1% off a 100 people’s efforts than 100% of my own efforts”. The words of John D. Rockefeller – a well known quote stating clearly the benefits of team building. By acquiring the skills to develop their team members to share the same target and aspirations as them, leaders and managers […]

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Quick Creativity Tool?

It is that time of year where we want to resolve what isn’t right and improve what we do. January is one of those months where we intend to start as we mean to go on. Most people are motivated to move away from problems, rather than towards solutions. This can often make ‘problem solving’ […]

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Managing sickness absence in the workplace.

Sickness absence in the workplace needs to be handled correctly or it can get out of hand. Absenteeism has nearly doubled since the onset of the resession due to increased pressure and stress. This can cause employers thousands each year. Our managing sickness absence in the workplace course is ideal for participants to gain the […]

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Learn the benefit of networking.

Networking is a vital part of business activity. Many argue business networking is a more cost-effective method of generating new business than other means such as advertising public relations exercises. Our networking skills training course provides participants with the opportunity to develop the techniques and skills needed to network with a positive outcome. Participants will […]

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Merry Christmas and a Happy New Year!

Festive greetings to all our clients – we wish you all a very happy new year.

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Are you getting the most from your business meetings?

It is one thing to organise and run a business meeting and another to organise and run an effective meeting! How often is the desired outcome achieved? Do you have to schedule another meeting to ensure missed points are covered? Meetings are key to organisations for management and communication. Effective meetings save time. Productivity and […]

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Introducing the new Level 5 Qualifications in Business Support

We are pleased to launch the new Chartered Management Institute (CMI) Level 5 qualifications in Business Support. These qualifications are aimed at Advisers that support the SME Market. The core units within these qualifications are focused on developing effective business support relationships with clients, enabling the client to analyse the business and implement change, developing […]

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Develop your coaching and mentoring skills

Coaching and mentoring courses from Adalta are ideal for Managers, Supervisors or Team leaders who are responsible for managing the development/ performance of others. Raise the quality and impact of management and leadership with our coaching and mentoring skills course. Research has shown these skills can have considerable impact on both individuals and the performance […]

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Evolving a coaching culture.

We’re fans of Peter Hawkin’s book on coaching as a style of leading and managing, particularly, his seven steps to successfully evolve a coaching culture: Develop an effective panel of external coaches Develop internal coaching capacity Align coaching to organisational change Extend coaching to teams and apply it to organisational learning Embed coaching in HR’s […]

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How assertive are you?

Do you consider yourself to be assertive? Is that how others perceive you? Do you always get the result you are aiming for? Or do you rarely succeed and find yourself ignored or not taken seriously? Our assertiveness skills course introduces the ability to confidently communicate with others in a range of situations. By understanding […]

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Are you in synch with your organisation’s values?

In our experience, it is rare to come across organisations that don’t have values. Yes, sometimes, they are a plaque on the wall but often, the majority know they exist and generally what the values are. Naturally, a lot of time is spent crafting organisational values but often little time is spent helping people to […]

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Are you getting the message across?

Ineffective and inconsistent communication skills can be a major disadvantage when projecting ideas or instructions to colleagues or potential business partners. The approach we take is practical rather than academic. We have many years of experience working with a wide range of organisations, both private and public. We align each qualification to our client’s organisation, […]

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Are you too busy to develop new training for your staff?

Designing and developing quality training courses takes up valuable time and resources, which many organisations simply don’t have in the current business climate. It also requires the right resource capability, as developing great training requires creativity, skill, knowledge and experience to do properly. With over 150 proven business, management and soft skills training courses to […]

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Negotiation is a recognised management skill – do you have it?

Most people negotiate all the time, either subconsciously or consciously. Some find it easier than others, whether it is at work, home or in a role as a consumer. If you are in the group who find the process of negotiation as something to be avoided at all costs you will benefit from negation skills […]

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A quick management tool.

You will probably be familiar with the term ‘brainstorming’ which was developed by Alex Osborn, in the 1950s. Whilst, some view the term itself as offensive, we find that many of our clients (ourselves included) still call this process by its original name. Brainstorming is a quick tool that helps you generate creative solutions to […]

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Is your organisation lacking delegation skills?

A crucial feature of leadership is delegation. An efficient leader is required to be able to delegate effectively. Managers of small teams or projects, departments and entire organisations are required to be able to delegate. This takes self-confidence and trust in others. A competent leader knows what should and shouldn’t be delegated and understands the […]

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Are you an Adapter or Innovator?

We are fans of Dr. Michael Kirton’s work around problem solving and innovation. After conducting extensive research, he discovered that people fall into two broad families which represent creative style (but not capacity): Adapters are those people who prefer to take ideas and improve them. These people are fairly cautious, practical and use standard approaches. […]

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Building self-awareness…

By increasing self awareness we can develop an understanding of how we are perceived by others and whether this perception is having the desired effect. This course is recommended as a foundation for personal learning and development. Our developing self-awareness training course explores the link between feedback and performance. Participants will learn how to improve […]

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Why the Line Manager is the key to successful training?

Learning and development is a shared responsibility which is becoming increasingly recognised and accepted. In our experience, the role of the line manager is fundamental in supporting learners to test out new skills and approaches. This level of local support often increases the willingness for learners to engage with the training and helps to promote […]

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Meant to Mentor?

So we all know that mentoring has been around for donkeys’ years. According to Clutterbuck (2001) modern mentoring has its origin in the concept of apprenticeships. When the guilds of craftsman dominated the commercial world, the young apprentice was taken under the wing of an older, more experienced master craftsman. It was through this relationship […]

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How good are your presentation skills?

Good presentation and public speaking skill are within everyone’s reach. Our presentation skills training courses will guide you through the pitfalls and common mistakes providing you with the skills and knowledge to turn you into a confident speaker who engages their audience creating an impact. Effective Presentation Skills Training Duration: 2-days Overview: This practical course […]

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How to inspire your team

Today as part of our featured article series regarding specific business courses we concentrate on the innovative leader. We run a wide range of leadership coaching courses catering for the experienced manager or supervisor in addition to the candidate who is new to team leading. The knowledge and skills gained will enable them to become […]

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Sexy Finance?! or Funky Finance

Let’s face it; finance is not exactly a topic that ignites excitement in business. Asking managers to produce a financial plan or budget tends to fill most managers with dread and they get as nervous as a turkey at Christmas. Love it or hate it, the need for commercially savvy managers has climbed to the […]

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Do you make the right impact?

“Of those who say nothing, few are silent.” The power of presenting is as much about what you don’t say as what you do say. After all, no one ever complains about a speech being too short! The real art of conversation is not only to say the right thing at the right place but […]

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Simplifying Change

We know that ‘change is the only constant’ but why do we continue to struggle with change so much. The change equation is a simple, powerful change model developed by Beckhard and Harris designed to help reduce resistance to change. According to Beckhard and Harris, three factors must be present for meaningful organisational change to […]

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What is everyone reading?

We’ve just been reviewing the shortlist for the ‘Management Book of the Year’ with interest. Compiled in association with the British Library, this year’s books are focusing more on how to kick start growth during challenging times and the practical side of management. Two books worth reading include ‘Crucial Conversations’ by Patterson et al. and […]

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Force field analysis activity

Kurt Lewin’s force field analysis model is a useful technique for looking at all the forces for and against a decision. In effect it is a specialised method of weighing up pros and cons. By carrying out the analysis you can plan to strengthen the forces supporting a strategic or operational decision and reduce the […]

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Building a team

Continuing in our series of featured articles regarding our business courses today we focus on building a team. Building a successful team can be daunting even for the most experienced of managers. We provide bespoke team building training courses directed at building or strengthen new or established teams. Typical areas of development we concentrate on […]

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Coaching for Change

We have always been advocates for coaching and mentoring as a vehicle for people to embrace and support change. The national probation review brings fundamental change to the probation service, and we have worked closely with one of the trusts to help them evolve a coaching culture to help engage their workforce. This is facilitated […]

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Business training courses

Today sees the start of a series of featured articles regarding our business training courses. Over the coming months we will be focussing on specific courses and how they can benefit both you as an individual, and your organisation as a whole. Our business courses are delivered either in-house or at a venue of your […]

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Chasing Time?

“Tomorrow – a mystical land where 99% of all human productivity, motivation and achievement is stored.” If we had a pound for every time we have been told ‘I don’t have time’, we would probably be spending our time differently. There will always be 24 hours in a day, the knack is to use the […]

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Are nearly half of all UK line managers ineffective?

Nearly half of all UK line managers ‘are ineffective’… Yet new research reveals how management and leadership skills can drive up UK performance. 43% of managers consider their line managers to be ineffective, according to the largest ever in-depth study into the business benefits of management and leadership development, released recently by the Chartered Management […]

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Quick masterclass in customer engagement

Customer Engagement has become a hot potato in recent months with more and more clients asking us to develop bespoke training in this area. With this in mind, this subject is on our radar. We came across the following questions designed to challenge how effective you are in relation to customer engagement and in turn […]

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Mind-mapping to aid creativity

Mind maps were introduced by Tony Buzan and represent a way of quickly capturing thoughts and generating ideas on a subject. We use mind mapping as a practical tool during our Creativity and Innovation course. Once participants have cracked the technique, we find that many people start to ‘mind map’ as a quicker way of […]

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Are you being passed the monkey?

‘Monkeys’ in this context are other people’s problems that somehow end up on your back. In reality, this is easily done. Often requests for your time are fuelled by other people’s priorities and tend to arrive by e-mail! Beware of these monkeys; each time you say ‘Yes’, you are picking up another monkey. The longer […]

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Management in 10 Words

We’re big fans of Sir Terry Leahy’s new book, ‘Management in 10 words’. Sir Terry Leahy is a great example of what hard work and determination can achieve and provides inspiration in any management training course. As someone who started at Tesco stacking shelves; progressing at a pace to becoming Chief Executive 18 years later, […]

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Human Bingo

We used a great energiser recently during our Building a High Performance Team course called ‘Human Bingo’. This energiser follows ordinary bingo rules, except that the game is played while mingling in the classroom or at a party looking for specific “people” characteristics. The object of the game is to find individuals within the room […]

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Service Profit Chain

Many people are talking about the Service Profit Chain currently which comes from a recent Harvard Review. Interestingly, we are also currently delivering numerous customer service training projects around this for companies across different sectors and industries. Our view in the upturn of this type of training is that companies have to work much harder […]

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Anyone for Tennis?

We use a great short activity during our Leading change and innovation course that managers could use with their team – all that is needed is a tennis ball. The benefit of the exercise is that it allows teams to think about how they can improve on what they do currently, i.e. how can they […]

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The Spirit of the Game

With the Olympics looming, (the start is exactly 100 days away from today),  this book by Mihir Bose caught our eye as it explores how sport has influenced the modern world. This fascinating book walks us through the history of sport and clarifies how the links to business began when the value of endorsement was […]

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Quick problem solving technique

We tested out the simple  ‘5 whys’ problem solving technique recently to get to the root of a problem quickly and we have to say that it does work. This technique became popular in the 1970’s by Toyota. The  ‘5 whys’ approach involves looking at any problem or issue and simply asking ‘why?’ or ‘what […]

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How Managers can stay employable amidst the doom and gloom

The CMI latest research report suggests that while 2011 has been a very difficult year for UK managers, 2012 looks set to be equally challenging. Nearly half of UK managers are expecting redundancies in 2012, and over a third of managers feel insecure in their jobs. Managers have grave concerns over their organisations’ people capabilities […]

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Innovation versus control & discipline

Leadership development over recent years has traditionally placed great emphasis on the need for leaders to be innovative in order to lead their organisation to greater levels of success. Controversially, the author of Good to Great, Jim Collins believes that greatness comes from consistency rather than innovation. In his new book, ‘Great by Choice’, he […]

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Quick creativity tool

We came across a fantastic simple creativity tool called DO IT, devised by Robert W Olsen in his book ‘The Art of Creative Thinking’. This tool helps to introduce a formal method of problem definition and evaluation as well as provide a structured process for creativity. DO IT is an acronym that stands for: D […]

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Are you a clear communicator?

Think about how often you communicate with others during the working day, from e-mails, to meetings; telephone calls to reports. We spend most of our day communicating so a great way of boosting our productivity is to ensure that our communication is as clear and effective as possible. The 7C’s provide a useful checklist for […]

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Do you have Leadership Pipeline?

We love this book; it is so relevant to what is going on in Business today. Historically, people have been promoted due to their operational competence and then when they become managers, they require a whole new set of skills and behaviours and often do not receive the required leadership training to make them good managers. […]

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Are you ready for change?

One of our most popular blog subjects in 2011 was about change in the workplace. Change occurs in everyday life often without us being aware of it. It is unavoidable in some cases instigated by events which are out of our control acting as a precursor to the change. This is strangely easier to cope […]

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Happy New Year!

The start of a new year is the time for many to reflect on the previous year and evaluate their goals and practices for the year to come. The word ‘New Year resolution’ is commonly associated with diets, giving up smoking, and exercising more! Here at Adalta we see the New Year as an ideal […]

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Turning training on its head?

At Adalta, we’ve noticed a big shift during 2011 in terms of what customers are asking for and how they want this training to be delivered. It is now common for OD practitioners to require training that is delivered within a shorter lead time; with the demand for evidence of how this is tailored to […]

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How long does coaching really take?

Contrary to what many managers may think, coaching can be very conversational and can take as little as 3 minutes. We find that many supervisors and managers benefit from the following tool when coaching team members ‘on the job’. Conversational coaching is a quick and easy tool to use when wanting to instil more responsibility […]

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How does your workplace stack up?

The credible Gallup Organisation has spent more than 30 years of in-depth research involving more than 12 million employees to determine how to best measure the core of a strong workplace. Their research concluded that measuring the strength of a workplace can be simplified to twelve questions. These twelve questions don’t capture everything you may […]

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Are you a good listener?

We are big fans of Stephen Covey’s 5 levels of listening which shows how listening can be broken down: 1. Ignoring 2. Pretend Listening 3. Selective Listening 4. Attentive Listening – listening with intent to respond (i.e. from your own agenda) 5. Empathic Listening – listening with the intent to understand (i.e. from their agenda […]

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Do you deliver effective feedback to others?

If you were a fly on the wall in a high performing organisation, you would hear people everywhere having courageous conversations where feedback is the norm. It is amazing how many organisations foster cultures where people hold back from saying the stuff that really matters through fear of confrontation or upsetting others. This significantly limits […]

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Tips for managing demanding customers

Dealing with demanding customers is never easy. The following steps have been tried and tested to help resolve the toughest of situations. These steps are essential to anyone’s toolkit. Step 1: Apologise Remember you’re not apologising for your own behaviour. You are apologising on behalf of the company because you care that you customer is […]

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Tips for managing interruptions

Ask the right questions Are you asking enough questions? You will need to ask questions to validate whether the request is a genuine priority, and whether it fits with YOUR priorities, otherwise you will get dragged into other people’s priorities. People often say things like ‘it’s urgent’ or ‘I need this by close of play’, […]

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As seen on TV!

We have recently featured in an important Sky documentary to discussing how the face of training is evolving, particularly within our current economy. Some of the highlights are now available on this extract below. We trust you find it of interest.

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Internal branding to engage employees

With employee engagement continuing to be a major challenge facing organisations, we read with interest about the concept of internal branding as a means to engage employees. Many companies devote so much in terms of resources to external marketing that they often overlook the importance of ensuring that their own members of staff are aware […]

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Developing a qualified workforce

Government statistics show that just one in five managers are professionally qualified – this is well behind our Europe and American counterparts. There has been a recent surge in organisations wanting to develop their management teams in line with national management and leadership standards to avoid their people getting left behind. Today’s managers must demonstrate […]

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Improve effectiveness and results – reduced fees

Interestingly, time management has re-emerged as a hot potato in terms of what organisations want right now. What our clients are telling us is that they need their people to achieve more with less so working productively and minimising distractions has never been more critical. Adalta’s Time Management course helps participants to organise, prioritise and […]

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Achieving management qualifications 50% faster

Adalta are one of the few organisations across the UK that offer fast track coaching as a route to achieving Chartered Management Institute management qualifications at any level. This option is ideally suited to organisations who want the benefits of a corporate approach for individuals or small groups of people (up to 5) who want […]

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Adalta comes to Sky Digital

Adalta has been invited to take part in an important documentary to discuss how the face of training is evolving, particularly within our current economy. We feel that training providers have to provide flexibility and affordability to stay competitive. Today’s clients require training that has a solid context; that is directly linked to the business […]

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Are you employable?

Everyone is experiencing tough times with the recession. Even if the economy has turned the corner it doesn’t mean that there will be hundreds of new job opportunities just waiting to be snapped up. To stand out from the crowd it’s important that you are qualified to do the type of job you want to […]

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Inputs to outputs

We wanted to recommend to you a great new book called ‘The Way We’re Working Isn’t Working’ by Tony Schwartz, Jean Gomes, and Catherine McCarthy. The way we work is changing as we move more towards outputs rather than inputs. What value or results an individual or team can bring to the table is what […]

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A problem shared…….

From our perspective, having an internal networking vehicle in place such as the intranet is a great platform for sharing best practise, action learning, networking and cross functional working. For those organisations that have this infrastructure, we are increasingly using internal networking as part of a blended learning approach. Forward thinking organisations are already tapping […]

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Wacky or wise?

Anything linked to ‘self-help’ or spiritualism has typically gone down like a lead balloon in the UK management arena. Yet, interestingly, we are being asked by managers and leaders at all levels to help them revisit what is important to them and help them reconnect with who they are and what they value. This is […]

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The ultimate management badge

Can you believe that there are still only 1000 Chartered Managers in the whole of the UK. We’ve seen a huge increase in managers wanting to invest in their qualifications so that they become more marketable and employable amidst a recession and increased competition for management jobs. As a Chartered Manager is the ultimate mark […]

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Accidental managers

According to recent research conducted by the CMI, 68% of managers admit to being ‘accidental managers’, i.e. became a manager by default. These stats are of no surprise to us. In all our years of delivering in-house management development programmes, the vast majority of managers we train admit to being promoted because of their operational […]

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Change is the only constant

It amazes us how many employees still believe that there is a sea of calm just around the corner when they are riding the wave of change. The reality of course, is that this is rarely the case, as the tide keeps coming in and with it new waves of change. We must stop staff […]

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Do you always do what you have always done?

In response to client’s needs and flexible requirements, we’re being creative not only when and where we deliver training but also how we deliver it. What is interesting is that over the last 5 years, the way we deliver training has seen a significant increase in work-based learning; more links to current work projects and […]

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Brits pull most sickies in Europe

One in five employees in the UK have admitted that the last time they took a ‘sick day’ was actually for personal reasons rather than because they were ill. In Britain, another one in eight workers took time off to look after another member of their family. The study also showed that half of Britons […]

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Life balance tops wish list.

Following some research carried out by the Chartered Management Institute and the British Library, to understand the top topics that managers want to read about, ‘How to achieve a good work-life balance’ was the most popular sought after topic with 40%. 31% were interested in ‘how to manage people’. 30% were interested in ‘how to […]

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Death by Powerpoint……

In many ways Powerpoint has a lot to answer for. Sure it has provided us with a quick and easy means of putting information on a screen. But in a sense, the speed and ease of use means that often we do not think carefully enough about the content before we unleash it on our […]

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A problem shared……..

Do you remember when the Rubik’s cube first came out? It seemed initially such a simple problem to solve and yet the more you tried the worse it seemed to get. Frustration and disillusionment soon sank in, not helped by some callow youth strolling over to the wretched thing and solving it in minutes with […]

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Dragon training…..

We spotted an interesting article the other day with a novel approach to training. Duncan Bannatyne, he of Dragon’s Den, has found a novel way of encouraging his staff to gain additional skills in his health clubs. He calls it the Cosgrove Scale, (we don’t know why either!) and its remarkably simple. When you start […]

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Is your team performing?

Whether you manage a sales team , a customer service team, or even a football team, the most important thing is to get a good performance week in and week out. And that means getting the best out of a whole range of individuals and moulding them into a successful unit. Great teams don’t evolve […]

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Time off for training – it’s your right.

From April 2010 certain employees will gain the right to request time off for business training or study. Known as ‘time to train’ this is new Government legislation that is intended to increase the level of training within the workforce. A third of employers currently do not offer any form of training which leaves around […]

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People don’t leave jobs, they leave managers

A well worn phrase, which we find ourselves using regularly, but a recent survey by the CMI has again proved it to be true. A staggering 50% of UK workers had left previous employment because of poor management. So what leads to this frightening statistic? Apparently the survey concludes that: 68% of managers had simply […]

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New year, resolutions for change

As salutations of ‘Happy New Year!’ echo around the business community, beneath the surface there are probably quite a few fingers being crossed and economic crystal balls being studied carefully. At the end of the day, businesses that do not change and move with the times are dead in the water. Which is why we […]

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Are customers in love with you?

Well maybe not in love but willing advocates at least! It’s a well known fact that a high proportion of your future sales will come from your existing customer base – always assuming that you are treating them right and delivering an appropriate level of products and services. And yet it is always amazing to […]

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Interviewing – a lost art?

These days, in many organisations, interviewing is left to the poor individual who needs a member of staff, irrespective of whether they have any experience of conducting successful and appropriate interviews or not. Not only can this lead to inane questions and long diatribes about the benefits of working for the company, but as a […]

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Making the telephone a success.

We all know when telephone selling doesn’t work – we’ve all been on the receiving end of mind-numbingly awful attempts to sell over the phone. And yet getting through to the right person and having empathy with that person can lead to some very powerful opportunities if treated in the right way. However without proper […]

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Where there’s brains there’s Brawn

As Jenson Button wins the F1 world chanpionship today, we can’t help looking at the close knit team that Ross Brawn has created in a short space of time to clinch the championship, arguably against all the odds. From drivers to engineers, pit crew to back room boys, from sponsorship chasers and PR people, all […]

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Change – grasp the chameleon!

Everyone knows that chameleons change colour to match their surroundings, right? Wrong. Some chameleons can change colour, but they do it for other reasons: If a chameleon is feeling cold, it becomes darker, because dark colours absorb more heat. If a panther chameleon is angry, it turns reddish or yellowish. This warns other chameleons it’s […]

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Tackling a hot potato….

The art of influencing is a hot potato at the moment. Everyone gains from having more influence – especially in the current economic climate. Have you ever wondered what more you could achieve if you could sell yourself, your ideas and your services more effectively? Adalta help individuals and businesses develop powerful influencing behaviours that […]

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Can management development continue to be an act of faith?

The CMI continually stress the need for a management and leadership revolution to meet the challenges facing Britain. There’s a fundamental need for better recognition of what managers do and how they shape our economy. Research from the Work Organization Research Unit at the University of Bradford worryingly highlights that the typical approach to management […]

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Success – it’s all in the mind

When the going gets tough, the tough get going! In the training world many of my colleagues predict an upturn in business and display cautious optimism amidst the growing feeling in the UK economy that the seeds of recovery may well be taking root and that the shoots of new growth are appearing in the […]

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Caps lock worker out of job

Hot on the heels of our recent post on e-mail courses to ensure the most appropriate use of this growing medium, is an interesting or perhaps disturbing development. The following article demonstrates all too starkly the problems employees and employers can get into with this medium, communicating with staff and customers alike. Vicki Walker was […]

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Busy day! Got nothing done…..

How often do you feel like this? The time flies by as you negotiate needless phone calls, interruptions meetings that don’t seem to go anywhere. And when you do grab a moment to yourself you spend more time deciding what to do rather than actually getting something done. Personal productivity techniques can not only make […]

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Keeping the crunch at bay

Recessions, they say sort out the men from the boys, the wheat from the chaff. Even the most successful companies need to take a long hard look at themselves and investigate every avenue to maintain profit. Maintaining price levels and keeping costs firmly under control are both vital for survival. As a result we are […]

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Manager’s head in the sand?

We’ve all been there. No-one is pulling their weight and the MD is giving everyone the bird. And where’s the manager – deep in his office hoping it won’t become a problem they have to deal with. Flight of fancy – or reality? Well, we recently conducted some research where many bosses are indeed telling […]

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E-mail – fast or furious?

As the pace of office life continues to accelerate and our reliance on e-mail as the main means of communication with clients and colleagues grows, it is vital we make sure that we are clear, concise and considered. It is not only important to ensure that the right message is put across and understood fully […]

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New Chartered Manager Award

The Chartered Management Institute has established the award of Chartered Manager as a hallmark of current competence and professionalism. Just as qualifications can reflect an individual’s academic ability within the field of management; Chartered Manager status recognises the application of skills in the workplace and their measurable impact on business performance. Working closely with the […]

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Kanye be better?

A recent article really caught our eye. We get so many supposed ‘gurus’ in the arena of management and leadership development (and dare I say a degree of snobbery and ego) that to see someone like Kanye West launch his ‘Kanye Curriculum – 7 Ways to be a Success’ is somewhat refreshing. He may be […]

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Chicken and egg for management leadership

It was interesting (but not surprising) to see the 2009 survey report from the delegates of the annual HR Forum. The report was compiled by Richmond Events who organize the high-profile event. The top 3 management challenges faced by the organizations who attended are: 1. Employee Engagement 2. Management & Leadership  Development 3. Culture Change […]

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Without meetings I’d get loads done….

How often do you hear these words. Not only do we tend to have too many meetings but often participants come out of them frustrated by lack of objectives, planning and with very little action points to take away. In other words the meeting has not moved the company forward. We aim to help with […]

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New management coaching & mentoring courses – 10% discount

We are delighted to announce launch of the new professional qualifications in coaching & mentoring. These level 5 qualifications in management coaching & mentoring are designed for practicing middle managers who wish to develop their management coaching and mentoring skills and capability. They focus on supporting managers to develop the link between coaching, mentoring and […]

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Funding for leadership and management training courses

Since we first announced funding schemes for training, we have noticed that many companies we talk to were either unaware of the funding opportunity, assumed they wouldn’t qualify or thought it would require enormous effort for scant reward. Nothing could be further from the truth. In our experience the vast majority of companies  that apply […]

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If only you could clone your best people….

Dolly the sheep started a whole debate about the issue of cloning. Whatever the ethics, it got us thinking about lessons we might learn to improve the business performer. What if we could clone your best people across the organisation whether they be leaders, sales people or middle managers? It lead us to ‘Excellence modelling’ […]

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Increasing demand for HR skills

It’s possibly no surprise that we are currently seeing huge demand for our HR  management courses (sadly no doubt as a result of the current economic climate). We offer a range of courses which cover all of the major skills that are required in the modern human resources department, tailored to individual needs and levels […]

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Business training courses add value

How often do companies spend time and money making sure that assets in the company such as machinery, company cars and buildings are maintained and serviced and yet their biggest asset gets overlooked. Too often the assets that go up and down in the lift, whether they be directors, managers or shop floor personnel, fail […]

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Stretching management at Matalan

We are about to kick off our ‘Stretching Up’ programme with our client, Matalan for the fifth year running! This is a bespoke middle management programme which has been developed and refined in conjunction with Matalan. It  comprises 8 one day units and focuses on developing personal and interpersonal leadership. Adalta have worked closely with […]

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Struggling managers need help.

Recent research from the Chartered Management Institute highlights the struggles facing managers today – it makes frightening but perhaps not unexpected reading. 84% of managers are struggling to prioritise their work 71% are battling to finish tasks 63% struggle to find time to think 53% struggle to set any time aside for strategic planning 49% […]

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Leadership skills reading

We have been recommended a book which may be of use for those of you interested in developing your leadership skills. It is called The Leadership Code: Five Rules to Lead by Ulrich, Smallwood and Sweetman. It establishes five essential principles, Shape the Future, Make Things Happen, Engage Today’s Talent, Build the Next Generation and […]

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Funding available to drive profits

When building and sustaining a successful business (and especially through an economic downturn), it is widely acknowledged that skilled managers are the key to driving results. The secret is to provide development that will extract the very best from each individual to the benefit of the organisation and at the same time keep hold of […]

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Presentation skills courses help make the difference

As business gets tougher and the opportunities to get in front of prospects contract, it is vital that you and your employees grasp the initiative. Converting leads to sales requires outstanding presentation skills, amongst other things, in order to make sure your products or services are presented in the most effective way. Here at Adalta […]

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TOP Programme proves real hit with execs

Since launching the new Tapping Organisational Potential programme aimed at senior managers and executives, client feedback suggests that there really isn’t anything on the market like this at the moment. It’s a powerful, high impact development programme aimed specifically at leaders. It enables them to identify where they are on the leadership spectrum and, more […]

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Welcome

Welcome to our blog. This will provide you with news and views from Adalta, together with interesting information on the world of training and personal development. We hope you find it of interest in the weeks and months to come. We will also give you updates on the business training courses we have to offer.

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What makes us different?

Here is a selection of our impressive and varied client list across private, public and third sector organisations.