Do you remember when the Rubik’s cube first came out?
It seemed initially such a simple problem to solve and yet the more you tried the worse it seemed to get. Frustration and disillusionment soon sank in, not helped by some callow youth strolling over to the wretched thing and solving it in minutes with a flick of the wrist and a flourish.
We spotted an interesting article the other day with a novel approach to training.
Whether you manage a sales team , a customer service team, or even a football team, the most important thing is to get a good performance week in and week out. And that means getting the best out of a whole range of individuals and moulding them into a successful unit.
From April 2010 certain employees will gain the right to request time off for 
