We spotted an interesting article the other day with a novel approach to training.
Duncan Bannatyne, he of Dragon’s Den, has found a novel way of encouraging his staff to gain additional skills in his health clubs. He calls it the Cosgrove Scale, (we don’t know why either!) and its remarkably simple.
Whether you manage a sales team , a customer service team, or even a football team, the most important thing is to get a good performance week in and week out. And that means getting the best out of a whole range of individuals and moulding them into a successful unit.
From April 2010 certain employees will gain the right to request time off for 
As salutations of ‘Happy New Year!’ echo around the business community, beneath the surface there are probably quite a few fingers being crossed and economic crystal balls being studied carefully.
Well maybe not in love but willing advocates at least!
