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Course Name: |
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Duration: |
1-day |
Overview: |
This appraisal skills training course enables participants to improve and manage staff performance consistently and effectively. Participants will learn how to prepare for appraisals and conduct them in a way that inspires and motivates staff. Participants will also learn how to set SMART objectives and deal confidently and professionally with poor performers. |
What participants will gain: |
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A clear focus on how to manage performance both informally and formally to influence performance improvement
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An understanding of the performance management process and their role in this
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The negative impact of not managing performance effectively
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A practical tool to effectively plan and prepare for appraisals
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Experience in setting SMART objectives and strategies to influence the achievement of objectives
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Confidence and strategies to deal effectively with poor performers
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The skills to give and receive motivational and developmental feedback in a way that promotes personal ownership/ accountability for performance improvement
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Suitable for: |
Managers, supervisors or team leaders who are responsible for managing the performance of others. |
Delivery options: |
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Customisation options: |
Course content can be tailored to meet the needs of the organisation. |
