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Interpersonal skills

Assertiveness skills course, Manchester, Lancashire, Cheshire, LiverpoolThis course is designed to give participants a developed and powerful interpersonal skill to sustain high quality working relationships with colleagues, customers and suppliers.

 

 

Course Name:
Interpersonal skills
Duration:
1-day
Overview:
The aim of this course is to develop the interpersonal skills that will enable participants to build and sustain high quality working relationships with collegues, customers and suppliers.
What participants will gain:
  • A greater appreciation of the dynamics of human interaction and how our relationships impact on results and performance
  • The ability to adapt their approach and language to relate more appropriately to others
  • The ability to quickly establish rapport and create the right first impression
  • Powerful questioning and listening techniques to understand the views, attitudes and motivations of others to strengthen their influencing approach
Suitable for:
Anyone who would like to further develop their interpersonal capability
Delivery options:
  • Full day or 2 x ½ day sessions
  • Classroom-based training course
Customisation options:

Course content can be tailored to meet the needs of the organisation.

 

    

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Adalta work closely with each client to establish the key success measures for each individual project. The measurement strategy for a project is agreed from the outset and is geared around the priority outcomes.

Adalta Development Ltd provides an assertiveness skills course nationwide and across the North West UK, including London, Birmingham, Bolton, Manchester, Leeds Liverpool, Cheshire, Lancashire and the West Midlands , see also communication skills training courses.

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