|
Course Name: |
Assertiveness Skills Course |
Duration: |
1-day |
Overview: |
This assertiveness skills course helps participants develop the skills and techniques that will enable them to communicate assertively and confidently. Participants will also explore tools that will assist assertive communication and develop coping strategies to deal with challenging situations effectively. |
What participants will gain: |
-
Greater awareness of the difference between assertive, aggressive and passive communication and determine their own preference
-
The tools and techniques that will enable them to communicate assertively in different contexts
-
Greater confidence in how they come across
-
Ability to deal with challenging situations effectively
|
Suitable for: |
Anyone who wants to communicate more assertively and deal with challenging behaviour/ situations more effectively. |
Delivery options: |
|
Customisation options: |
Course content can be tailored to meet the needs of the organisation. |